ipod battery not working good
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dufffman@gmail.com - 20 November 2005
Hi,
I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious! I contaced apple, and they said that according to my one year warrant I will have to mail it to them, which will cost me about $40, and they "recommend" that I purchase an extended warranty for $59. I feel scammed.
I am sure this has happened to other people. What have you guys done about it? What do you recommend?
Help much apprecitaed
Thanks,
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Edward Doty - 21 November 2005
If there is an apple store anywhere near you, take it in. Odds are, they'll send it out for you or replace it on the spot with a refurb.
Customer paying shipping isn't uncommon in any industry. After all, if your car breaks down, the dealer won't pay for the tow, even if it's still under warranty.
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Michael J. Sherman - 21 November 2005
I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!
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dufffman@gmail.com - 21 November 2005
thats good to know.. thanks..i'll take it to apple today.. i called apple and they told me even if u take it to the store they will just ask you to ship it back to us.. lying pricks.....
Thanks,
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Michael J. Sherman - 22 November 2005
If they find the battery defective, it's their problem. They handle everything, even if they have to ship it off. You will pay nothing. Don't worry!