More about sleep problems?
-
Salmon Egg - 24 April 2007
I have more information on my sleep problem on my G4 running 10.4.9.
I try putting my computer to sleep in the following ways.
1. I select Sleep from the Apple menu.
2. I press the Power button momentarily on the front of the Mac. 3. From the log-in window during startup, I press the back arrow and select SleepIn every case, the cursor disappears, the keyboard stops functioning. I have to reboot in order to get going again. The screen looks the same as before the sleep attempt except for the lack of a cursor. My optical mouse stays lit. The screen does not go into the low power mode. I still have to see if the Energy Saver will kick in under those circumstances if I wait long enough.
If I let the Energy Saver kick in, the screen goes dark. Waking up from that state seems to work OK.
I have booted from a version of 10.3 on a different drive. The same problem occurs.
I have used Disk Warrior and other techniques to purge my drives of errors. I now get a clean bill of health. I have reinstalled 10.4.9. Nothing helps. I will try removing everything from my startup folder.
I cannot see how reformatting my main drive and reinstalling the system will help under these circumstances. Can it be a hardware failure somewhere?
What now?
Bill
-
Dave Balderstone - 24 April 2007
Does this happen under every user account?
Have you tested it under a different login?
I am extraordinarily patient, provided I get my own way in the end. - Margaret Thatcher
-
Salmon Egg - 24 April 2007
On 4/24/07 1:03 PM, in article 240420071403302331%dave@N_O_T_T_H_I_Sbalderstone.ca, Dave Balderstone wrote:
Does this happen under every user account?
Have you tested it under a different login?
I only have one account at this time.
BTW, In my original post, I mentioned that when the cursor disappears, I hear a click from the computer that sounds like a relay flipping. That is still happening.
Bill
-- Fermez le Bush--about two years to go. -
Jolly Roger - 24 April 2007
That's very peculiar - it should go dark when the computer is asleep.
You never answered regarding my earlier suggestions:
1. Have you taken a look at your console and system logs to see if any error messages are generated when you put the machine to sleep? Open /Applications/Utilities/Console, then from the Console menu bar, select File > Open Console Log and File > Open System Log. Then put the machine to sleep and see if you see any error messages in the logs.
2. You cannot wake it up by pressing the space bar?
Also, have you tried resetting the power management unit (PMU) by following Apple's instructions?:
<http://docs.info.apple.com/article.html?artnum=95037>
JR
-
Kir?ly - 25 April 2007
Create a second one. Try it out. Report back.
Testing problems in a different user account is one of most effective ways at troubleshooting problems in OS X. Plenty of other reasons to have a spare user account too.
K.
Lang may your lum reek.
-
Salmon Egg - 26 April 2007
I did create a second account. As expected I had the same disappearing cursor freezing problem. I expected it because it can occur BEFORE the actual log-in. That is, a backward arrow gets to a window from which sleep can be attained. That, is the sleep of death!
I also zapped the PRAM. I measured the PRAM cell voltage and it was a bit low under load. That should only screw up date and time for a while. No more insight. Today, I am scheduled to talk to a tech at the Genius Bar an an Apple Store.
Otherwise, the computer seems to work well without any problems. I am concerned, however, that there is a leak somewhere in the dam so I might find a flood soon.
Bill
-- Fermez le Bush--about two years to go. -
Paul Nevai - 26 April 2007
...What now?
Do you have SpeedTools? Get rid off them. /PaulN
-
Neill Massello - 26 April 2007
Your Mac is crashing when attempting to go into deep sleep. The usual suspects are non-Apple PCI cards or USB devices. The problem can appear and disappear depending on the drivers installed in /System/Library/Extensions, and that may be why this started after an OS update.
What now?
Remove any non-Apple adapter cards or USB devices and see if the G4 will go into deep sleep without crashing after a restart. If it does, you have a compatibility problem with at least one of those devices and might want to try installing the older version of the relevant driver file.