Connecting to Your Mac

After launching Remote and discovering your Mac in the Computers view, you are ready to connect.

Tap on your Mac to connect.

The first time you connect to your Mac with Remote, you will need to enter an administrator user name and password. The user name and password are those you use to log into your Mac.

You must have administrator rights on your Mac in order to connect with Remote. Administrator rights are required because Power Manager provides capabilities that potentially affect all users of the Mac.

For your user name, you can use either your full user name or your short name.

If you are unsure of your log in details and if you have administrator rights, see the Accounts panel in your Mac's System Preferences:

System Preferences > Accounts

The user name and password together are called your credentials. Credentials are the information needed to prove your identity.

You only need to provide your credentials once per Mac you connect to. Remote will add your credentials to your iOS device's secure keychain. The next time you use Remote to connect, your credentials will be retrieved from the secure keychain.

Steps While Connecting

Setting up a connection requires a few steps. These steps are automatic and do not require any action from you. In case of problems, and to shed some light on the process, each step is noted below.


The Mac you are connecting to requires a user name and password to prove your identity. You need to provide the credentials of an administrator user on the destination Mac.

If your credentials are rejected, you will be informed and offered another attempt.

Power Manager will not allow connections from any user using an empty password. Empty passwords are a security risk and are not supported.


Remote is connecting to a Bonjour advertised service. The Bonjour details need to be resolved, or looked up, in order to associate a specific hostname or Internet Protocol (IP) address and port to connect to.


Remote has a hostname or Internet Protocol (IP) address and port to connect to. This step includes resolving the hostname to a specific Internet Protocol (IP) address and authenticating.

If the connection was instigated from the Bonjour service, the view will include the original Bonjour service name, the resolved address, and the user name being use for authentication.