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Didn't calibrate battery - now what?

Message #1 - Posted 2005/10/29 - mazirion

Having had desktop Mac's for years, I never had to worry about batteries. Also, having had Mac's for years, I never had much of a manual come with them. A tri-fold of cardboard was usually all that was included.

Now that I have a brand new (10 day old) iBook, I have a problem. I didn't read the manual, so I missed the calibration of the battery. A few days ago I noted the battery level was slowly dropping. A call to Tech Support mentioned what I so easily missed in the manual. I let the battery drain away until it went to sleep on its own. Then,I plugged it in to charge up.

After two attempts now, the battery has stayed at 0%. Is that the end of this battery? Do I have to buy a new one now?

They really should have had a sticky note on the battery - how many people RTFM?

Pete

Message #2 - Posted 2005/10/29 - Tom Stiller

Previously, mazirion wrote:

Having had desktop Mac's for years, I never had to worry about batteries. Also, having had Mac's for years, I never had much of a manual come with them. A tri-fold of cardboard was usually all that was included.

Now that I have a brand new (10 day old) iBook, I have a problem. I didn't read the manual, so I missed the calibration of the battery. A few days ago I noted the battery level was slowly dropping. A call to Tech Support mentioned what I so easily missed in the manual. I let the battery drain away until it went to sleep on its own. Then,I plugged it in to charge up.

If you're sure the power adapter is charging the battery, try resetting he PMU. Instructions vary from model to model; see
<http://search.info.apple.com/?search=Go&lr=lang_en&kword=&q=reset%20PMU> for instructions for your particular model.

After two attempts now, the battery has stayed at 0%. Is that the end of this battery? Do I have to buy a new one now?

10 day s old? I'd take it back to the place of purchase.

They really should have had a sticky note on the battery - how many people RTFM?

Pete

Tom Stiller

PGP fingerprint = 5108 DDB2 9761 EDE5 E7E3
7BDA 71ED 6496 99C0 C7CF

Message #3 - Posted 2005/10/29 - Richard Tomkins

I always read all the manuals to avoid running into obvious mistakes during initial use and also to familiarize myself with the actual contents. Later, if I need to find something I have already got a good idea if the answer is in a manual or if I have to look elsewhere.

rtt

"mazirion" <mazirion@gmail.com> wrote in message news:3oednVmgJeBWDv7enZ2dnUVZ_tKdnZ2d@magma.ca...

Having had desktop Mac's for years, I never had to worry about batteries. Also, having had Mac's for years, I never had much of a manual come with them. A tri-fold of cardboard was usually all that was included.

Now that I have a brand new (10 day old) iBook, I have a problem. I didn't read the manual, so I missed the calibration of the battery. A few days ago I noted the battery level was slowly dropping. A call to Tech Support mentioned what I so easily missed in the manual. I let the battery drain away until it went to sleep on its own. Then,I plugged it in to charge up.

After two attempts now, the battery has stayed at 0%. Is that the end of this battery? Do I have to buy a new one now?

They really should have had a sticky note on the battery - how many people RTFM?

Pete

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Message #4 - Posted 2005/10/29 - Buzz

On Sat, 29 Oct 2005 11:22:46 -0400, mazirion wrote
(in message <3oednVmgJeBWDv7enZ2dnUVZ_tKdnZ2d@magma.ca>):

Having had desktop Mac's for years, I never had to worry about batteries. Also, having had Mac's for years, I never had much of a manual come with them. A tri-fold of cardboard was usually all that was included.

Now that I have a brand new (10 day old) iBook, I have a problem. I didn't read the manual, so I missed the calibration of the battery. A few days ago I noted the battery level was slowly dropping. A call to Tech Support mentioned what I so easily missed in the manual. I let the battery drain away until it went to sleep on its own. Then,I plugged it in to charge up.

After two attempts now, the battery has stayed at 0%. Is that the end of this battery? Do I have to buy a new one now?

They really should have had a sticky note on the battery - how many people RTFM?

Pete

OH BOY, this is the fifth ibook we have bought in the last couple of years. Never saw that. What damage have I done? As least the one I got this week will have it done.

Buzz

life is too short to drink bad wine!

Message #5 - Posted 2005/10/29 - mazirion

Previously, Tom Stiller wrote:

If you're sure the power adapter is charging the battery, try resetting he PMU. Instructions vary from model to model; see
<http://search.info.apple.com/?search=Go&lr=lang_en&kword=&q=reset%20PMU> for instructions for your particular model.

I ended up calling Tech Support again, and that is what they ended up having me do. Bingo - it is charging up normally once again. It must have been the power at work - I'll plug it into the UPS next time when I am there!

phew

Pete

Message #6 - Posted 2005/10/29 - Adrian

mazirion wrote:

Having had desktop Mac's for years, I never had to worry about batteries. Also, having had Mac's for years, I never had much of a manual come with them. A tri-fold of cardboard was usually all that was included.

You obviously haven't had Macs for *that* many years ... they always used to come with excellent and comprehensive books ... the kind of fat tomes you have to pay significant money for nowadays!

Adrian

Message #7 - Posted 2005/10/29 - Neill Massello

mazirion wrote:

I ended up calling Tech Support again, and that is what they ended up having me do. Bingo - it is charging up normally once again. It must have been the power at work - I'll plug it into the UPS next time when I am there!

Note that Apple recommends charging and discharging once a month to maintain laptop batteries.
<http://www.apple.com/batteries/notebooks.html>

Message #8 - Posted 2005/10/30 - Henry

Neill Massello wrote:

Note that Apple recommends...

<http://www.apple.com/batteries/notebooks.html>

This article is not particularly comprehensive, if you ask me. For example:

Apple does not recommend leaving your portable plugged in all the time.

Now that laptops have reached a level of power and functionality equivalent to desktops, many people have abandoned the headache of keeping two systems in sync by simply abandoning the desktop machine altogether. When I'm home -- which is most of the time -- my 21" monitor, usb keyboard, etc. all connect to the PB. When it's time to go, I pull the plug(s) and go. When I'm home, the PB is on 24/7, connected to the mains. I followed the same practice with my old Wallstreet and the original battery lasted seven years..

cheers,

Henry

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