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Help! Beige G3 266 DT sleeps during 10.2 upgrade; doesn't finish

Message #1 - Posted 2003/03/22 - Ed Yost

Hi all,

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2. When it gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up by anything done on the keyboard or the mouse. After a couple more mins. the CD spins down. I give it some more time but it doesn't come up. I end up having to re-boot the machine by pressing Control + Command and then the power key.

My previous installation of OS 10.1.5 is broken and will not boot up. I can use OS 9 but I have a lot of work that was done in Office X that I need to get to.

Any ideas on what I am doing wrong? Someone suggested to keep hitting the Return key every 4 mins. during the installation but that didn't help.

Thanks for any help.

Ed

Message #2 - Posted 2003/03/22 - andrewunix

Sat, 22 Mar 2003 20:48:09 -0700, tph@pcisys.no.spam.dammit.net suggested:

I still had similar problems with the 10.2 installer, though, very similar to what you describe. On the second or third attempt, I still had to force-reboot, but it finally asked me for the second CD. That also hung a few times (requiring more reboots), but eventually seemed to finish. It's run great for months since then. I don't know why it'd be a problem to install an OS that seems to work fine on this Mac, but that's the way it's been for me.

This was an issue with the Installer application that shipped with 10.2. One of the post-10.2 updates fixes it.

Unfortunately, Apple hasn't seen any need to update the installer on the 10.2 retail media.

agreenbu @ nyx . net andrew michael greenburg http://www.nyx.net/~agreenbu/

Message #3 - Posted 2003/03/23 - macskiman

Previously, Tom Harrington wrote:

Previously, Ed Yost wrote:

Hi all,

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2. When it gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up

My experience installing Mac OS X on a beige G3 has been similar. It seems that the install process is flaky on these Macs. Once installed, Mac OS X runs well on them, but the installation can be a pain.

I found that I got better results after I had restored the Mac to a more or less stock configuration, including things like putting back the original system CD-ROM drive.

I had the same experiences, but even after I did get 10.2 installed, my monitor would still black out sometimes and the drive would "sleep", forcing me to do a three-finger restart. I discovered that the three RAM chips I had installed were not identical in their specs. I tried taking out all but a 256 meg chip. Bingo! The problem disappeared. I now have 2 identical 256 meg chips in there and haven't had a problem since.

However, I can't be sure that this would solve the installation problem. I sure don't want to chance doing it again! I can verify, though, that OS 10.2 does work on a 266 beige desktop G3. In fact, I'm now running 10.2.4 with no problems.

What helped me get through the install was eliminating some of the options. I didn't install BSD system or all the languages. That shortened the time, so that on the third try I made it through the first CD, even though the screen had darkened.

I would strongly suggest you check your RAM. I used a little RAM checking application that only runs in OS 9. It showed the differences in specifications.

Hope that helps.

macskiman

Message #4 - Posted 2003/03/23 - Jackie

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2. When it gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up

My experience installing Mac OS X on a beige G3 has been similar. It seems that the install process is flaky on these Macs. Once installed, Mac OS X runs well on them, but the installation can be a pain.

I found that I got better results after I had restored the Mac to a more or less stock configuration, including things like putting back the original system CD-ROM drive.

macskiman wrote: >
I had the same experiences, but even after I did get 10.2 installed, my monitor would still black out sometimes and the drive would "sleep", forcing me to do a three-finger restart. I discovered that the three RAM chips I had installed were not identical in their specs. I tried taking out all but a 256 meg chip. Bingo! The problem disappeared. I now have 2 identical 256 meg chips in there and haven't had a problem since.

However, I can't be sure that this would solve the installation problem. I sure don't want to chance doing it again! I can verify, though, that OS 10.2 does work on a 266 beige desktop G3. In fact, I'm now running 10.2.4 with no problems.

I had the same experience, and so did another friend. We both needed to take out all RAM except a 128MB chip before it would install. He was also advised to remove his USB card, but I tried it with just removing the extra RAM, and that worked.

Jackie

Message #5 - Posted 2003/03/23 - Tom Harrington

Previously, andrewunix wrote:

Sat, 22 Mar 2003 20:48:09 -0700, tph@pcisys.no.spam.dammit.net suggested:

I still had similar problems with the 10.2 installer, though, very similar to what you describe. On the second or third attempt, I still had to force-reboot, but it finally asked me for the second CD. That also hung a few times (requiring more reboots), but eventually seemed to finish. It's run great for months since then. I don't know why it'd be a problem to install an OS that seems to work fine on this Mac, but that's the way it's been for me.

This was an issue with the Installer application that shipped with 10.2. One of the post-10.2 updates fixes it.

Is this on Apple's web site somewhere? It's the first I've heard of it, and it's an interesting explanation for problems I've seen.

Tom "Tom" Harrington
Macaroni, Automated System Maintenance for Mac OS X.
Version 1.3: Now runs the Mac OS X "Repair Priviliges" Utility. See http://www.atomicbird.com/

Message #6 - Posted 2003/03/23 - Ed Yost

Previously, Tom Harrington wrote:

Previously, Ed Yost wrote:

Hi all,

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2. When it gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up by anything done on the keyboard or the mouse. After a couple more mins. the CD spins down. I give it some more time but it doesn't come up. I end up having to re-boot the machine by pressing Control + Command and then the power key.

My previous installation of OS 10.1.5 is broken and will not boot up. I can use OS 9 but I have a lot of work that was done in Office X that I need to get to.

Any ideas on what I am doing wrong? Someone suggested to keep hitting the Return key every 4 mins. during the installation but that didn't help.

My experience installing Mac OS X on a beige G3 has been similar. It seems that the install process is flaky on these Macs. Once installed, Mac OS X runs well on them, but the installation can be a pain.

I found that I got better results after I had restored the Mac to a more or less stock configuration, including things like putting back the original system CD-ROM drive.

I still had similar problems with the 10.2 installer, though, very similar to what you describe. On the second or third attempt, I still had to force-reboot, but it finally asked me for the second CD. That also hung a few times (requiring more reboots), but eventually seemed to finish. It's run great for months since then. I don't know why it'd be a problem to install an OS that seems to work fine on this Mac, but that's the way it's been for me.

Tom,

That worked. I pulled out all of the memory except for 256 MB and removed the USB card. I held my breath and it installed. Now, I'm receiving the infamous Shared Library error that refers to CarbonLib on every app that was installed prior to the upgrade except for iTunes, Address Book, etc.

Any ideas? I'm at 10.2.4 from the Software Update and have OS 9 on a separate partition than OS X.

Thanks,

Ed

Message #7 - Posted 2003/03/23 - Ed Yost

Previously, macskiman wrote:

Previously, Tom Harrington wrote:

Previously, Ed Yost wrote:

Hi all,

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2. When it gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up

My experience installing Mac OS X on a beige G3 has been similar. It seems that the install process is flaky on these Macs. Once installed, Mac OS X runs well on them, but the installation can be a pain.

I found that I got better results after I had restored the Mac to a more or less stock configuration, including things like putting back the original system CD-ROM drive.

I had the same experiences, but even after I did get 10.2 installed, my monitor would still black out sometimes and the drive would "sleep", forcing me to do a three-finger restart. I discovered that the three RAM chips I had installed were not identical in their specs. I tried taking out all but a 256 meg chip. Bingo! The problem disappeared. I now have 2 identical 256 meg chips in there and haven't had a problem since.

However, I can't be sure that this would solve the installation problem. I sure don't want to chance doing it again! I can verify, though, that OS 10.2 does work on a 266 beige desktop G3. In fact, I'm now running 10.2.4 with no problems.

What helped me get through the install was eliminating some of the options. I didn't install BSD system or all the languages. That shortened the time, so that on the third try I made it through the first CD, even though the screen had darkened.

I would strongly suggest you check your RAM. I used a little RAM checking application that only runs in OS 9. It showed the differences in specifications.

Hope that helps.

macskiman

Your trick worked. Pulled all memory and USB card and went with 256 MB and it went well. Now I'm receiving the infamous Shared Library error that refers to CarbonLib. I can open up iTunes and other programs that came off the upgrade CD but as far as any Office X programs I get the error.

Any ideas? I updated to 10.2.4 through Software Update and tried a downloaded 10.2.4 Combo Update.

Ed

Message #8 - Posted 2003/03/23 - Ed Yost

Previously, Jackie wrote:

I'm trying to upgrade my Beige G3 266 Desktop from 10.1.5 to 10.2.

When it

gets to about 7 mins. left on the install the G3 puts the monitor sleep and cannot be woken up

My experience installing Mac OS X on a beige G3 has been similar. It seems that the install process is flaky on these Macs. Once installed, Mac OS X runs well on them, but the installation can be a pain.

I found that I got better results after I had restored the Mac to a more or less stock configuration, including things like putting back the original system CD-ROM drive.

macskiman wrote: >
I had the same experiences, but even after I did get 10.2 installed, my monitor would still black out sometimes and the drive would "sleep", forcing me to do a three-finger restart. I discovered that the three RAM chips I had installed were not identical in their specs. I tried taking out all but a 256 meg chip. Bingo! The problem disappeared. I now have 2 identical 256 meg chips in there and haven't had a problem since.

However, I can't be sure that this would solve the installation problem. I sure don't want to chance doing it again! I can verify, though, that OS 10.2 does work on a 266 beige desktop G3. In fact, I'm now running 10.2.4 with no problems.

I had the same experience, and so did another friend. We both needed to take out all RAM except a 128MB chip before it would install. He was also advised to remove his USB card, but I tried it with just removing the extra RAM, and that worked.

Jackie

Thanks, that worked. Now I'm getting the infamous Shared Library error referencing CarbonLib on every application I try to open with the exception of ones that were upgraded from the upgrade disc.

Any ideas?

Thanks,

Ed

Message #9 - Posted 2003/03/23 - Jackie

Ed Yost wrote:

Previously, Jackie wrote:

I had the same experience, and so did another friend. We both needed to take out all RAM except a 128MB chip before it would install. He was also advised to remove his USB card, but I tried it with just removing the extra RAM, and that worked.

Jackie

Thanks, that worked. Now I'm getting the infamous Shared Library error referencing CarbonLib on every application I try to open with the exception of ones that were upgraded from the upgrade disc.

Any ideas?

Since I started fresh with a new hard drive, I don't have any experience with previous applications.

Sorry,

Jackie

Message #10 - Posted 2003/03/24 - andrewunix

Sun, 23 Mar 2003 16:38:57 -0700, tph@pcisys.no.spam.dammit.net suggested:

Previously, andrewunix wrote:

Sat, 22 Mar 2003 20:48:09 -0700, tph@pcisys.no.spam.dammit.net suggested:

I still had similar problems with the 10.2 installer, though, very similar to what you describe. On the second or third attempt, I still had to force-reboot, but it finally asked me for the second CD. That also hung a few times (requiring more reboots), but eventually seemed to finish. It's run great for months since then. I don't know why it'd be a problem to install an OS that seems to work fine on this Mac, but that's the way it's been for me.

This was an issue with the Installer application that shipped with 10.2. One of the post-10.2 updates fixes it.

Is this on Apple's web site somewhere? It's the first I've heard of it, and it's an interesting explanation for problems I've seen.

I doubt Apple still documents bugs that affect 'legacy' systems such as the beige G3 (even though it's officially supported!).

I was only able to narrow it down to the Installer application through experimentation. Once I got 10.2 installed, I could boot up and use 10.2 and run apps and everything with no problems whatsoever, but if I ever tried to install a .pkg or .mpkg, the display would die on me during the installation process. I used the Software Updates panel to install 10.2.4 and never saw the problem again.

agreenbu @ nyx . net andrew michael greenburg http://www.nyx.net/~agreenbu/

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