ibook won't shutdown

The screen is dark and there is no response to any key or combination of keys. I don't want to unplug it for fear that I may cause more problems
jaemare wrote on :
I have been having problems ever since I installed microsoft word on my 12" dual usb ibook. First it couldn't find an os so I had to reinstall from the system disc (I think it was os 10.2 but am not positive) and in the process wiped out my entire itunes library - still don't know if that is recoverable - any suggestions? Within a short time my current problem appeared which is that once I turned it on, it searched forever, never started up but never produced an error message of any kind either, and then I discovered I can't turn it off. The screen is dark and there is no response to any key or combination of keys. I don't want to unplug it for fear that I may cause more problems, so it is sitting on its side (for cooling purposes) waiting for a solution. Is it time to take it in to a mac repair shop? It's out of warranty.
Nigel replied on :

in article 1127403135.253264.104160@redacted.invalid, jaemare@redacted.invalid at jaemare@redacted.invalid wrote on 23/9/05 1:32 AM:

I have been having problems ever since I installed microsoft word on my 12" dual usb ibook. First it couldn't find an os so I had to reinstall from the system disc (I think it was os 10.2 but am not positive) and in the process wiped out my entire itunes library - still don't know if that is recoverable - any suggestions? Within a short time my current problem appeared which is that once I turned it on, it searched forever, never started up but never produced an error message of any kind either, and then I discovered I can't turn it off. The screen is dark and there is no response to any key or combination of keys. I don't want to unplug it for fear that I may cause more problems, so it is sitting on its side (for cooling purposes) waiting for a solution. Is it time to take it in to a mac repair shop? It's out of warranty.

Hold the power button for 5 sec or so to force it to shut sown

jaemare replied on :

Nigel wrote:

in article 1127403135.253264.104160@redacted.invalid, jaemare@redacted.invalid at jaemare@redacted.invalid wrote on 23/9/05 1:32 AM:

I have been having problems ever since I installed microsoft word on my 12" dual usb ibook. First it couldn't find an os so I had to reinstall from the system disc (I think it was os 10.2 but am not positive) and in the process wiped out my entire itunes library - still don't know if that is recoverable - any suggestions? Within a short time my current problem appeared which is that once I turned it on, it searched forever, never started up but never produced an error message of any kind either, and then I discovered I can't turn it off. The screen is dark and there is no response to any key or combination of keys. I don't want to unplug it for fear that I may cause more problems, so it is sitting on its side (for cooling purposes) waiting for a solution. Is it time to take it in to a mac repair shop? It's out of warranty.

Hold the power button for 5 sec or so to force it to shut sown

jaemare replied on :

Nigel wrote:

in article 1127403135.253264.104160@redacted.invalid, jaemare@redacted.invalid at jaemare@redacted.invalid wrote on 23/9/05 1:32 AM:

I have been having problems ever since I installed microsoft word on my 12" dual usb ibook. First it couldn't find an os so I had to reinstall from the system disc (I think it was os 10.2 but am not positive) and in the process wiped out my entire itunes library - still don't know if that is recoverable - any suggestions? Within a short time my current problem appeared which is that once I turned it on, it searched forever, never started up but never produced an error message of any kind either, and then I discovered I can't turn it off. The screen is dark and there is no response to any key or combination of keys. I don't want to unplug it for fear that I may cause more problems, so it is sitting on its side (for cooling purposes) waiting for a solution. Is it time to take it in to a mac repair shop? It's out of warranty.

Hold the power button for 5 sec or so to force it to shut sown

Done. Thanks.