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ipod battery not working good

Message #1 - Posted 2005/11/20 - dufffman

Hi,

I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious! I contaced apple, and they said that according to my one year warrant I will have to mail it to them, which will cost me about $40, and they "recommend" that I purchase an extended warranty for $59. I feel scammed.

I am sure this has happened to other people. What have you guys done about it? What do you recommend?

Help much apprecitaed

Thanks,

Message #2 - Posted 2005/11/21 - Edward Doty

dufffman@gmail.com wrote:

Hi,

I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious! I contaced apple, and they said that according to my one year warrant I will have to mail it to them, which will cost me about $40, and they "recommend" that I purchase an extended warranty for $59. I feel scammed.

I am sure this has happened to other people. What have you guys done about it? What do you recommend?

Help much apprecitaed

Thanks,

If there is an apple store anywhere near you, take it in. Odds are, they'll send it out for you or replace it on the spot with a refurb.

Customer paying shipping isn't uncommon in any industry. After all, if your car breaks down, the dealer won't pay for the tow, even if it's still under warranty.

Message #3 - Posted 2005/11/21 - Michael J. Sherman

dufffman@gmail.com wrote:

Hi,

I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!

I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!

Message #4 - Posted 2005/11/21 - dufffman

thats good to know.. thanks..i'll take it to apple today.. i called apple and they told me even if u take it to the store they will just ask you to ship it back to us.. lying pricks.....

Thanks,

Michael J. Sherman wrote:

dufffman@gmail.com wrote:

Hi,

I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!

I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!

Message #5 - Posted 2005/11/22 - Michael J. Sherman

If they find the battery defective, it's their problem. They handle everything, even if they have to ship it off. You will pay nothing. Don't worry!

dufffman@gmail.com wrote:

thats good to know.. thanks..i'll take it to apple today.. i called apple and they told me even if u take it to the store they will just ask you to ship it back to us.. lying pricks.....

Thanks,

Michael J. Sherman wrote:

dufffman@gmail.com wrote:

Hi,

I have an ipod mini that I bought in Mar'05. I only started using it about two months ago. The battery life right now is absolutely pathetic. Once I charge the battery all night, it lasts for about 45 mins the next day; its obnoxious!

I had a mini that did that same thing, and it was within the year warranty, so I just took it to my local Apple store and it was swapped for a new one. No cost to me at all!

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