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Kensington Mouse slow after sleep??

Message #1 - Posted 2003/03/18 - clw

Previously, see_signature_for_Dave K. wrote:

Hey gang-

I bought a Kensington Studio Mouse for my G4 flatpanel iMac yesterday. I'm running OS 10.2.4 with MouseWorks 2.2

I've noticed one strange problem. Following sleep, my mouse Pointer Speed is much slower than before sleep. I checked the MouseWorks Acceleration preference pane, and nothing appears changed, but the mouse speed is definitely slower.

If I restart my Mac, everything returns to normal. But again, after my Mac has slept, Mouse Pointer speed seems slow again. I've Repaired Permissions in OS X, but there was no change.

Anyone else seen this?

No, but had other problems with the sleep mode and have quit using it. Just darken the screen.

Message #2 - Posted 2003/03/18 - O'B

Previously, Dave K. wrote:

I've noticed one strange problem. Following sleep, my mouse Pointer Speed is much slower than before sleep. I checked the MouseWorks Acceleration preference pane, and nothing appears changed, but the mouse speed is definitely slower.

If I restart my Mac, everything returns to normal. But again, after my Mac has slept, Mouse Pointer speed seems slow again. I've Repaired Permissions in OS X, but there was no change.

I don't have a genuine fix, but unplugging (and replugging) the mouse also should reset the speed and is faster than a restart.

John

-- ããããããããããããããããããããããããããããããããããããããããããããããããããããããããããããããããããã John O'Brien
( dylpluck@ultranet.com ) ( http://www.ultranet.com/~dylpluck )

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Message #3 - Posted 2003/03/18 - Dave K.

<clw wrote:

No, but had other problems with the sleep mode and have quit using it. Just darken the screen.

I know what you mean.

FWIW, I found several Studio Mouse users in the Apple Support forums who report the same problem. Something with 10.2.4 and Mouseworks 2.2 don't get along 100% . Also, I found Mouseworks crash logs in Crashreporter as well. Think I'll probably return it.

Dave

--

Email reply to kupe@NOSPAMbellsouth.net after removing the NOSPAM

Message #4 - Posted 2003/03/19 - Mike Klein

You can also use the Mouse Preference Panel and reset the speed to fastest, easier and faster than restart or unplug/plug.

Previously, see_signature_for_Dave K. wrote:

<clw wrote:

No, but had other problems with the sleep mode and have quit using it. Just darken the screen.

I know what you mean.

FWIW, I found several Studio Mouse users in the Apple Support forums who report the same problem. Something with 10.2.4 and Mouseworks 2.2 don't get along 100% . Also, I found Mouseworks crash logs in Crashreporter as well. Think I'll probably return it.

Dave

Message #5 - Posted 2003/03/19 - clw

Previously, Mike Klein wrote:

You can also use the Mouse Preference Panel and reset the speed to fastest, easier and faster than restart or unplug/plug.

That is what I do in both 9.2.2 and X. But that is much faster than re-setting the prefs.

But, I read on one of the mac groups that several people had "killed" their USB port, and wonder if such plugging and un-plugging could have contributed.

Message #6 - Posted 2003/03/19 - Jason Perez

Previously, Dave K. wrote:

<clw wrote:

No, but had other problems with the sleep mode and have quit using it. Just darken the screen.

I know what you mean.

FWIW, I found several Studio Mouse users in the Apple Support forums who report the same problem. Something with 10.2.4 and Mouseworks 2.2 don't get along 100% . Also, I found Mouseworks crash logs in Crashreporter as well. Think I'll probably return it.

My problem is that when my G4 wakes up, infrequently the USB has not power. Unplugging the mouse USB connector or keyboard connector sometimes restores power and revives the mouse, other times now. Or it'll come back and the next time I put it to sleep it the fans stay on and the system requires a power-cycle to get it back.

Could be either my wireless Studio Mouse or my unpowered IOGear 4-port mini-hub. I've ordered a power adapter for the hub to see if that improves things.

-Jason

Jason Perez | "Frodo Lives!" "Gig 'em!" Austin, TX

Message #7 - Posted 2003/03/19 - clw

Previously, Jason Perez wrote:

Could be either my wireless Studio Mouse or my unpowered IOGear 4-port mini-hub. I've ordered a power adapter for the hub to see if that improves things.

Don't count on that. i tried to wire my Kensington Mouse thru a powered Asante (USB Rev 1.1 compliant) hub and it would not work. Seems (at least in my case) to have to be directly connected to the computer.

But, it might work for a USB 2.x set up.

Message #8 - Posted 2003/03/19 - Neill Massello

<clw wrote:

Previously, Jason Perez wrote:

Could be either my wireless Studio Mouse or my unpowered IOGear 4-port mini-hub. I've ordered a power adapter for the hub to see if that improves things.

Don't count on that. i tried to wire my Kensington Mouse thru a powered Asante (USB Rev 1.1 compliant) hub and it would not work. Seems (at least in my case) to have to be directly connected to the computer.

But, it might work for a USB 2.x set up.

My experience is with a Kensington Expert Mouse Pro and a "Mystic" (G4 Dual 450) Mac running 10.2.4 and MouseWorks X 2.2. The trackball works properly when connected to the hubs in the Apple Pro Keyboard or the Studio Display. I have occasionally gotten system freezes after the Mac wakes up spontaneously, probably because of a spurious USB signal. This hasn't happened often enough for me to track down the offending USB device, but I suspect the keyboard more than the trackball.

I've never used a USB hub; but from what I've heard and read, they seem to be a frequent source of limitations and problems.

Message #9 - Posted 2003/03/19 - Luigi Mattera

Previously, clw@oblivion.world wrote:

But, it might work for a USB 2.x set up.

If anything a PCI card would give you extra USB ports to allow having more things directly plugged in.

I've got a 4-Port 2.0 card on a Beige G3 that has my mouse, keyboard and memory reader directly plugged in.

All other devices are routed though a powered hub, and if I get another USB device I can remove the card reader from the internal connection and add another hub.

This way the mouse/keyboard can remain directly connected.

One complaint I have about USB 2.0 is that there is only one 2.0-compliant 7 port hub, so if you need more than eight devices you either have to get another PCI card or spend the $80 for that one hub..

Email address is totally fake, I've lost accounts to (Taiwanese) spam as is, sorry. Try lmatte AT rcn DOT com.

Message #10 - Posted 2003/03/19 - Luigi Mattera

Previously, Jason Perez wrote:

My problem is that when my G4 wakes up, infrequently the USB has not power. Unplugging the mouse USB connector or keyboard connector sometimes restores power and revives the mouse, other times now. Or it'll come back and the next time I put it to sleep it the fans stay on and the system requires a power-cycle to get it back.

Sometimes I get slow Optical Elite tracking on boot. It always turns out that Mouseworks has failed to recognize the mouse, and unplugging and replugging the mouse fixes the problem.

Email address is totally fake, I've lost accounts to (Taiwanese) spam as is, sorry. Try lmatte AT rcn DOT com.

Message #11 - Posted 2003/03/19 - Luigi Mattera

Previously, Neill Massello wrote:

I've never used a USB hub; but from what I've heard and read, they seem to be a frequent source of limitations and problems.

A hub can be a problem in the sense that it's another point of failure.. now it could be either the computer or the peripheral or even the thing in between.

I had serious problems with my Logitech Elite keyboard when I first bought it - it turns out the hub I had plugged it in to wasn't being properly seen by the computer.

I wouldn't skimp on a cheapo hub - get something that has a brand name, there are less likely to be problems.

Email address is totally fake, I've lost accounts to (Taiwanese) spam as is, sorry. Try lmatte AT rcn DOT com.

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