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Macbook Pro overheat's due to non-functioning fans

Message #1 - Posted 2007/06/02 - Rotto

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Message #2 - Posted 2007/06/02 - Jolly Roger

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

JR

Message #3 - Posted 2007/06/02 - Rotto

On 2007-06-02 18:47:00 +0100, Jolly Roger said:

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

How could I get the fans working myself, without opening it up? Where are they located, and why would they just stop working?

Message #4 - Posted 2007/06/02 - Dr zars

"Jolly Roger" <jollyroger@R.E.M.O.V.E.pobox.com> wrote in message news:2007060212470050073-jollyroger@REMOVEpoboxcom...

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

Never the fault of the machine. Always the fault of the user. A true apple suckass.

Message #5 - Posted 2007/06/02 - Dr zars

"Rotto" <rotto@cubicle4.com> wrote in message news:2007060219053575249-rotto@cubicle4com...

On 2007-06-02 18:47:00 +0100, Jolly Roger said:

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

How could I get the fans working myself, without opening it up? Where are they located, and why would they just stop working?

Don't ask him, he knows less than nothing - he's a real Dickhead. Look at how he answered your OP.

Message #6 - Posted 2007/06/02 - Jolly Roger

On 2007-06-02 13:05:35 -0500, Rotto said:

On 2007-06-02 18:47:00 +0100, Jolly Roger said:

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

How could I get the fans working myself, without opening it up?

I doubt you can get them working without opening it up. Opening it up would likely void your warranty.

Where are they located.

There are two fans on either side, under the keyboard.

and why would they just stop working?

Do you know if they have ever worked? Have you ever had the machine in for any kind of service where the technicians might have had to disconnect the fans from the motherboard? If so it's possible they failed to reconnect the fans when re-assembling the computer, I suppose.

JR

Message #7 - Posted 2007/06/02 - Rotto

On 2007-06-02 20:06:17 +0100, Jolly Roger said:

On 2007-06-02 13:05:35 -0500, Rotto said:

On 2007-06-02 18:47:00 +0100, Jolly Roger said:

On 2007-06-02 12:22:57 -0500, Rotto said:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

It must be stressed that the crash doesn't put the machine to sleep or put it through a shutdown procedure, just blank screen and all the components stop, neither it is random (Around 13 mins from cold to touch to burning to touch, with a game, see below).

The laptop works perfectly when using regular applications, i.e. anything that you see the desktop with, and can run for days without excessive heat, the shutdown only occurs when doing something intensive, I often use a demanding game such as Prey to demonstrate.

I have a warranty, and will at some point take it in for repair, but this laptop is vital for my education and I cannot do without it for even a couple of days.

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

Letting the machine run so hot that it locks up is going to dramatically reduce the life expectancy of the machine, in particular the motherboard components that get hottest. Ignoring the problem and allowing the machine to overheat over and over could be considered abusive by Apple. I'm pretty sure Apple states in their warranty that it's covered *unless* they determine you somehow abused it. If I were you I'd call Apple support and find an Apple Authorized repair center near you. You may be able to find one that is willing to work with you to get the computer back to you in a short amount of time.

How could I get the fans working myself, without opening it up?

I doubt you can get them working without opening it up. Opening it up would likely void your warranty.

Where are they located.

There are two fans on either side, under the keyboard.

and why would they just stop working?

Do you know if they have ever worked? Have you ever had the machine in for any kind of service where the technicians might have had to disconnect the fans from the motherboard? If so it's possible they failed to reconnect the fans when re-assembling the computer, I suppose.

I don't want to open it for that reason. I have taken the machine in for repair one before, due to the random shutdowns that macbook have. They repaired that, as well as replaced the fans, as they made a high pitched noise. I do think this was a coincidence though, as they worked fine after they were replaced. I'm taking it to a different repair shop this time, as they seem to have done a poor job.

Message #8 - Posted 2007/06/02 - matt neuburg

Rotto wrote:

My first generation Macbook Pro turns itself off after 10 minuets of use, I think because it is too hot. This is not the random shutdown phenomenon that I've read all over the internet, but because the fans never kick in. I hear nothing of the fans, not even before the impending shutdown. Even after installing the 'Fan Control' preference pane, and setting the fans to max speed, there is no difference in noise.

Whatever the cause, and whether or not it is the very same well-known shutdown problem documented here:

<http://www.appledefects.com/wiki/index.php?title=MacBook_Pro#Random_Shu tdown>

...you need to have this fixed. Whatever is going on is bad for the computer and bad for you (it's going to cause you to lose your data). Stop using the computer and take it in for repair. This situation is unacceptable.

m.

matt neuburg, phd = matt@tidbits.com, http://www.tidbits.com/matt/ Tiger - http://www.takecontrolbooks.com/tiger-customizing.html AppleScript - http://www.amazon.com/gp/product/0596102119 Read TidBITS! It's free and smart. http://www.tidbits.com

Message #9 - Posted 2007/06/05 - Shawn Hirn

Previously, Rotto wrote:

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

I suggest you take your MacBook Pro to be checked at an authorized Apple service center.

Message #10 - Posted 2007/06/05 - The New Guy

Can anyone suggest how I could at least lengthen the time in which it takes to overheat, or suggest any other reasons why it would do this? I'm under the impression there is little I can do as it's the internal parts that overheat, so putting ice packs underneath it wont work (I've tried!).

I suggest you take your MacBook Pro to be checked at an authorized Apple service center.

Is it impossible to open them up without voiding the warranty? Does it require specialized tools? (The MIni is easy to open up with the right tools.)

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