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MacBook Pro Power supply

Message #1 - Posted 2009/07/08 - zoara

Tim Hodgson wrote:

David Kennedy wrote:

My daughter bought a MacBook Pro - refurb - after 54 weeks the power supply failed. A trip to the Apple store and she was told that it was unfortunate but that there was nothing they could do other than to sell her a new one...

Might be worth quoting:

<http://www.guardian.co.uk/money/2009/may/23/tesco-consumer-guarantee>

Aha. That's what I'm after as well; my sister-in-law's MacBook has died (I know, I know, the zoaran curse returns again) after 15 months. I saw this in the dead tree Guardian but forgot to keep it.

There's also - as mentioned in the article, and incessantly by me - the Sale of Goods act (which is more than two years; a "reasonable time", usually interpreted a six years).

Anyway, thanks for the linky - will call Apple tomorrow.

-z-

"And the tiny universe compiles."
http://powazek.com/posts/1655

Message #2 - Posted 2009/07/08 - David Kennedy

zoara wrote:

Tim Hodgson wrote:

David Kennedy wrote:

My daughter bought a MacBook Pro - refurb - after 54 weeks the power supply failed. A trip to the Apple store and she was told that it was unfortunate but that there was nothing they could do other than to sell her a new one...

Might be worth quoting:

<http://www.guardian.co.uk/money/2009/may/23/tesco-consumer-guarantee>

Aha. That's what I'm after as well; my sister-in-law's MacBook has died (I know, I know, the zoaran curse returns again) after 15 months. I saw this in the dead tree Guardian but forgot to keep it.

There's also - as mentioned in the article, and incessantly by me - the Sale of Goods act (which is more than two years; a "reasonable time", usually interpreted a six years).

Anyway, thanks for the linky - will call Apple tomorrow.

Still struggling here; Apple seem determined to fight to the death or until you give up...

Anyway, another appointment with those Geneii at the weekend, lets hope that sorts it.

Message #3 - Posted 2009/07/08 - Steve Firth

David Kennedy wrote:

Are power supplies a problem with these newer models?

El Reg seemed to suggest so.

http://www.theregister.co.uk/2009/05/06/apple_magsafe_lawsuit/

Message #4 - Posted 2009/07/09 - David Kennedy

Steve Firth wrote:

David Kennedy wrote:

Are power supplies a problem with these newer models?

El Reg seemed to suggest so.

http://www.theregister.co.uk/2009/05/06/apple_magsafe_lawsuit/

More ammo for the next visit - thanks Steve.

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