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New 15" Powerbook - sound craps out when waking up

Message #1 - Posted 2004/09/02 - Charles Robinson

I've got a 15" Powerbook, about two months old. Running OS 10.3.5.

When I'm done using it, I just flip the lid down and it goes to sleep.

But about half of the time, maybe more, when I open it up, the sound in one or both channels is completely distorted - like there's some pre-amplifier being horribly overdriven. The actual output isn't much louder than normal, but it's definitely not right.

Sometimes, closing the lid (sleeping the machine) and waking it up has taken care of the problem. But that is happening less and less lately.

I'm getting tired of having to reboot the machine in order to play music on my speakers at work... but I don't really know how to describe the problem well enough to find out if it is a software/hardware fault that might be fixable under warranty. I certainly haven't found anything like this in the Apple knowledgebase or anywhere on google.

Does anyone have an idea of where to start looking for solutions to this?

If I haven't provided enough information (highly likely) shoot me an email or ask me here. Thanks.

-Charles

Charles Robinson
Minneapolis, MN
charlesr@visi.com
http://www.visi.com/~charlesr

Message #2 - Posted 2004/09/08 - Laurent Daudelin

In message <41372cc5$0$65575Charles Robinson , Charles Robinson <charlesr@visi.com> wrote:

I've got a 15" Powerbook, about two months old. Running OS 10.3.5.

When I'm done using it, I just flip the lid down and it goes to sleep.

But about half of the time, maybe more, when I open it up, the sound in one or both channels is completely distorted - like there's some pre-amplifier being horribly overdriven. The actual output isn't much louder than normal, but it's definitely not right.

Sometimes, closing the lid (sleeping the machine) and waking it up has taken care of the problem. But that is happening less and less lately.

I'm getting tired of having to reboot the machine in order to play music on my speakers at work... but I don't really know how to describe the problem well enough to find out if it is a software/hardware fault that might be fixable under warranty. I certainly haven't found anything like this in the Apple knowledgebase or anywhere on google.

Does anyone have an idea of where to start looking for solutions to this?

If I haven't provided enough information (highly likely) shoot me an email or ask me here. Thanks.

-Charles

I haven't heard about that problem but if I was you and if there is an Apple store close to where you live, I would take it there to show the genius...

-Laurent.
-- ================================================================= Laurent Daudelin Logiciels Nemesys Software mailto:laurent.daudelin@ihatespam.net <http://nemesys.dyndns.org> Replace ihatespam with verizon to reply
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