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no shutdown info

Message #1 - Posted 2006/11/15 - Graley

Earlier I posted problem with not being able to shutdown, restart from Apple menu.

I contacted Apple. Tests showed it was software related.

We ran all diagnostics they could think of. Nothing fixed the issue.

Suggested: Erase and re-install system. Great reluctance here bec of apps installed, and data to back up. But that is apple's final solution (as suggested by someone in this group>

If copying back data causes same problem. Do it again, and return data a bit at a time.

Christmas is only five weeks away.

Message #2 - Posted 2006/11/15 - Fang the wonderdog

Previously, Graley wrote:

Earlier I posted problem with not being able to shutdown, restart from Apple menu.

I contacted Apple. Tests showed it was software related.

We ran all diagnostics they could think of. Nothing fixed the issue.

Suggested: Erase and re-install system. Great reluctance here bec of apps installed, and data to back up. But that is apple's final solution (as suggested by someone in this group>

If copying back data causes same problem. Do it again, and return data a bit at a time.

Christmas is only five weeks away.

A good policy if you've space available is to make yourself a blueprint (as I do for computer labs). Once you've erased and reinstalled, added apps and patched everything up to date and to your satisfaction, use Disk Utility to make a disk image of your boot drive and store it somewhere for safe-keeping. In the eventuality that anything goes awry you can simply restore this image to a volume and begin from this point rather than having to repeat the entire set of installations and patchings all over again.

If you don't have space available to do this, its a good policy to get some more :)

Happy Maccin

)

Joe.

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