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The Dreaded Sleep of Death --- Ponwerbook won't wake from sleep

Message #1 - Posted 2002/01/24 - Steven R. Hall

I've posted on this issue before, and got some useful advice, but have yet to solve the problem. I've also seen numerous threads related to this issue, so I know it's a big problem. I've also scanned the Apple knowledge base, where there is some discussion of this issue, but no real resolution.

Here's the problem: My G3 Powerbook (Lombard, aka Bronze) sometimes fails to wake from sleep when it should. The hard drive spins up, and the keyboard is powered (e.g., caps lock light toggles), but there is no screen or sound activity. Pinging the computer indicates that it is not awake enough to see a ping. It's just dead; the only thing to do is reboot.

It happens only some of the time. It seems more likely to happen after a long sleep, or with sleep induced by closing th lid, but doesn't always happen then, and sometimes happens with a commanded sleep, or a short sleep. That is, there is some pattern to this, but only a weak pattern.

I'm running OS X, almost always with classic running. It's an almost-stock powerbook. It has 320 MB of ram, the original 64, plus 256 additional apple ram. The MPU board was replaced by Apple to get the ram to work. At Apple's suggestion, I replaced my 6 GB drive with a 20 GB IBM travelstar drive before making the jump to OS X. The problem appeared after these nearly simultaneous changes (OS X, ram, MPU, and new drive), so one is probably to blame. I believe that the problem lies with OS X, but can't be sure.

Here's what's been suggested, and what I've done:

Some folks claim that this problem is more prevalent with USB devices connected. I don't have any, so that's not it. I suppose it could be USB driver related, but that's a little harder to run down.

Apple's site suggests resetting the Power Manager. I've done this, per Apple's instructions.

There is a known problem with the IBM drive and powerbooks, but it's the Wallstreet model that has the problem. I can find no credible report that it occurs in the Lombard; indeed, the problem is with the location of the "lid is closed" magnetic sensor, which is different in the Lombard. The symptoms also don't quite match, so this probably isn't it.

I've trashed the energy saver prefs in OS 9.

The problem still occurs, with no noticable change. I'm stumped. This appears to be a real problem --- there's actually quite a lot of traffic on this issue at the Apple site, here, and elsewhere.

Has anyone who had this problem solved it?

Message #2 - Posted 2002/01/24 - Thomas Reed

Previously, Steven R. Hall wrote:

There is a known problem with the IBM drive and powerbooks, but it's the Wallstreet model that has the problem.

What's this problem? I just put a 30 GB IBM TravelStar in my Wallstreet a few weeks ago, so I could run OS X. (My old drive was only 2 GB, bare minimum for OS X.) Am I sitting on a time-bomb here?

Message #3 - Posted 2002/01/24 - Steven R. Hall

Previously, Thomas Reed wrote:

Previously, Steven R. Hall wrote:

There is a known problem with the IBM drive and powerbooks, but it's the Wallstreet model that has the problem.

What's this problem? I just put a 30 GB IBM TravelStar in my Wallstreet a few weeks ago, so I could run OS X. (My old drive was only 2 GB, bare minimum for OS X.) Am I sitting on a time-bomb here?

The problem is that the drive interacts with the magnetic sensor in a way that will (a) make the PB sleep spontaneously, or (b) make the PB not wake at all when you lift the lid. The problem is that the drive sits right next to the magnetic sensor under the edge of the keyboard. Normally, the PB senses the lid being closed when a magnet in the lid (on the edge of the screen) comes close to the sensor.

There are some websites that explain this and give a workaround. Do a google search on Wallstreet+travelstar+wake and you should find it.

BTW, it may not be all tralestar drives, or all PBs. So if you don't have a problem, I wouldn't sweat it.

Message #4 - Posted 2002/01/24 - Thomas Reed

Previously, Steven R. Hall wrote:

it may not be all tralestar drives, or all PBs. So if you don't have a problem, I wouldn't sweat it.

Since I haven't had the problem yet, in several weeks, it probably won't affect me from the sounds of it.

Geez, wish I'd known this before, though!

Message #5 - Posted 2002/01/25 - Davoud

Thomas Reed wrote:

Since I haven't had the problem yet, in several weeks, it probably won't affect me from the sounds of it.

Geez, wish I'd known this before, though!

******

If you haven't had the problem, it probably won't affect you. It affected my WallStreet when I upgraded to a Travelstar 20GB. It took about five minutes to identify the problem via Google searching, and about 15 minutes to effect a permanent fix. The fix involved a piece of rusty steel and some duct tape, if you're interested. No big deal, in other words.

Davoud

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